Privacy Policy

At Pro-Hose Ltd, we are committed to protecting your privacy and handling your personal data responsibly. This policy explains what information we collect, how we use it, and your rights when using our website.

Last updated: 08/04/2026

If you have any questions, please contact us at:

Email: office@pro-hose.uk

Address:

LC Plant Services Ltd.

Unit 3, PKP Trading Estate

Castleford, United Kingdom

WF10 4SB

Who We Are

Pro-Hose Ltd provides hydraulic hose services and related products. In order to operate effectively and respond to customer enquiries, we may collect and process certain personal information.

Information We Collect

We may collect and process the following types of information:

Information You Provide

When you contact us or fill in forms on our website, you may provide:

Your name
Email address
Telephone number
Any additional details included in your message

Automatically Collected Information

When you visit our website, we may automatically collect:

Your IP address
Browser type and version
Pages you visit and time spent on them
Device information

This helps us understand how our website is used and improve performance.

Our website uses cookies to enhance your browsing experience.

Cookies are small files stored on your device that help us:

Understand how visitors use our website
Improve website functionality and performance
Remember your preferences

You can control or delete cookies through your browser settings at any time.

For more details, visit: www.allaboutcookies.org

How We Use Your Information

We use your information to:

Respond to enquiries and provide our services
Maintain internal records
Improve our website, products, and services
Send updates or marketing communications (only where you have given consent)
Carry out research to better understand customer needs

Sharing Your Information

We do not sell or rent your personal data.

We may share information where necessary:

To comply with legal requirements
To protect our business, customers, or others
With trusted service providers who help us operate our website or services

Your Choices and Rights

You have control over your personal data. You can:

Request a copy of the information we hold about you
Ask us to correct inaccurate information
Withdraw consent for marketing at any time

To exercise any of these rights, please contact us using the details above.

Data Security

We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse. These include physical, electronic, and organisational safeguards.

External Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites, so we recommend reviewing their policies before submitting any personal data.

Updates to This Policy

We may update this policy occasionally to reflect changes in our services or legal requirements. Any updates will be posted on this page.